We are a premier cruise ship agency providing specialized and comprehensive services at Turkiye's bustling cruise terminals and ports. Our mission is to ensure a seamless and exceptional port experience for cruise lines and their esteemed passengers.
At the heart of one of the most historically rich and geographically strategic regions, our services in Turkiye extend across key ports including Istanbul, Kusadasi, Izmir, and Antalya, among others. We offer a full spectrum of agency services, tailored to meet the demands of the modern cruise industry and designed to enhance the efficiency and enjoyment of every port call.
Technical and Operational Support
Our team of seasoned maritime professionals provides round-the-clock operational support, ensuring timely berthing, smooth clearance, and swift turnaround. We manage all aspects of port operations including:- Berth reservations and scheduling
- Customs and immigration facilitation
- Waste disposal coordination as per MARPOL regulations
- Bunkering with high-quality fuel sourced from trusted suppliers, adhering to IMO standards
- Freshwater provisioning and logistical support for supplies
Shore Excursions and Cultural Experiences: Leveraging our deep-rooted connections with local tour operators, we curate bespoke shore excursions that showcase the rich tapestry of Turkish culture, history, and natural beauty. Our excursions are meticulously planned to offer immersive experiences, from the bustling bazaars of Istanbul to the ancient ruins of Ephesus.
Passenger Services
Understanding the needs of global travelers, we provide an array of passenger services designed to cater to convenience and comfort:- VIP meet-and-greet services
- Smooth transfer operations to and from the ship
- Informational briefings on local customs, attractions, and languages
- Assistance with medical services and emergency response
Crew Support
Our commitment to excellence extends to the crew members, who are essential to the cruise experience.We offer:
- Crew change management, including visa processing and accommodation
- Payroll management with secure financial transactions
- Medical assistance and repatriation services
Safety and Security
Safety is our utmost priority. We adhere to stringent security protocols and liaise with port authorities to ensure compliance with ISPS (International Ship and Port Facility Security) Code and other maritime safety regulations.Environmental Commitment
We champion sustainable practices and encourage eco-friendly operations in all our services, actively contributing to Turkiye's vision of green port initiatives.Partnering with Varuna guarantees a partner who understands the intricate dance of cruise ship operations and the symphony of services required to create unforgettable voyages along the Turkish Riviera and beyond. We are dedicated to raising the bar for cruise ship agency services in Turkiye, where the fusion of tradition and innovation sets the course for maritime excellence.